Share images, quotes and work order details for quick approval and keep customers notified with updates on their vehicle through digital conversations for a smoother service operation
The conversation platform built for
Efficient communication. On any channel. At every step of the customer journey. Web1on1 makes it easier for dealerships to communicate with customers seamlessly on the messaging channels they prefer from one central platform.
Trusted by 2000+ dealerships across Europe
Maximise service productivity with the Aftersales Hub
Drive more service bookings, streamline your workshop’s communications and increase your team’s efficiency with Web1on1’s suite of aftersales tools.
Drive more sales through conversation
Make it easier for customers to start the conversation, pre-qualify your leads, and speed up your sales process with multichannel communication and automation.
Turn more website visitors into sales opportunities
Shorten the time it takes to convert by connecting in real-time with visitors when they’re on your website, and most likely to act.
Prioritise the right leads
Instantly engage and qualify the enquiries you receive from your website and portals so your sales team can connect faster with your hottest leads.
Streamlined and efficient sales conversations
Speed. Scale. GDPR Compliant. Gain a full overview of all your comms and say goodbye to fragmented customer conversations with the most collaborative, efficient inbox ever.
Why dealerships 💙 Web1on1
Why dealerships 💙 Web1on1
Cas Franssen
Team lead online sales
“Web1on1 allows us to speak to our customers during extended opening hours. For ourselves, it reduces our workload because the web chat captures a selection of leads, filters them and then shares them back with us for further follow-up”
All the features you need for easy, fast & reliable communication
Every channel in one simple inbox
Engage with your customers through different channels, such as WhatsApp, Messenger, live chat and emails and collaborate more efficiently by using one platform for all conversations.
The WhatsApp playbook for dealerships
Learn everything you should know about WhatsApp Business that matters to your dealership
Synced across all your tools
We make it easy to integrate customer communications into your CRM, DMS, Workshop planning software and native brand apps so your team always has access to customers’ most recent history.
Meet the Service Board
Manage your service operations from one simple to use board, automatically notify customers as their car progresses through your workshop and stay ahead of tomorrow’s workload with the aftersales board.
Scale your team with ours
Utilise our team of messaging agents and our suite of automotive bots to free up your team or scale your capacity so you can always be available to customers when they need you.
Start communicating with customers on the only conversation platform built specifically for dealerships